Privacy statement

The privacy statement below applies to all visits to our website, transactions and agreements with D.A. de Leeuw, trading under the name Knallert Market (Dutch Chamber of Commerce number 92711235), Lekdijk Oost 5 A, 3411 MN Lopik, the Netherlands (www.knallertmarket.dk).

Legal basis for processing personal data

We process your personal data on the legal bases provided for under the General Data Protection Regulation (GDPR). Under this legislation, we may rely on one or more of the following legal bases:

• Consent of the data subject (agreements)
• Processing is necessary for the performance of a contract
• Processing is necessary for compliance with our legal obligations
• Legitimate interests (performance of agreements / personnel administration)

Purposes of processing

We process your personal data for:

• the performance of agreements, transactions and services
• webshop agreements
• customer relationship management
• product and service development
• administrative activities
• determining strategy and policy
• personnel administration
• recruitment procedures
• offers

We process personal data that is necessary to fulfil our agreement with you. This data is collected in connection with an agreement or may already have been provided by you in connection with a previous agreement. We will send you an order confirmation and an invoice. By placing an order, you also consent to the use of the personal data you have provided for administrative processing. Without this processing, we are unable to provide our services to you.

When you visit our website, we will not collect personal data without your consent. We do, however, register data that does not contain personal information. This allows us to gain insight into how our website is used (cookies).

Providing personal data

We need your data to maintain our administration, contact you in order to fulfil our obligations arising from agreements, store correspondence details and improve our services.

If you do not provide this data, we will be unable to perform our work and provide our services to you. Providing personal data is therefore a condition for entering into an agreement with us.

We may also use your data to contact you regarding your order and matters that may be of interest to you, such as customer satisfaction, adjustments and offers, unless you have indicated that you do not wish to receive offers or similar communications.

Recipients of personal data

We process your data in a database. We use this system solely for the processing and development of our products and services. The database is properly secured in accordance with European standards.

A limited amount of personal data may be provided to third parties, for example in the event of non-payment, for purposes necessary to provide our services and fulfil our agreement with you.

We also process your data in our accounting system. This system uses your data solely for the administrative processing of our agreement.

We have entered into the necessary data processing agreements with the third parties we use to provide our services.

Disclosure to third parties

Your personal data will not be disclosed to third parties without your explicit consent, unless this is necessary to perform an agreement, provide a particular service or comply with a legal obligation. Your personal data will never be disclosed to third parties outside the EU.

Webshop

We will not use the personal data you provide through our webshop for commercial purposes.

Our webshop has been developed using software provided by our web design company. Personal data that you provide to us for the purpose of our services is shared with this company. They have access to your data in order to provide us with technical support. They will never use your data for any other purpose.

They are required to implement appropriate security measures based on the agreement we have entered into with them. These measures include an SSL connection, strong passwords and secure data storage. They take the applicable statutory retention periods for personal data into account.

Payment system

For processing part of the payments in our webshop, we use the Pay.nl platform. Pay.nl processes your name and address details as well as your payment details, such as your bank account number. Orders can be paid for using various payment methods. The relevant payment systems process your payment details.

They have implemented appropriate technical and organisational measures to protect your personal data. They reserve the right to use your data to further improve their services and, in that context, to share data with third parties. The security and confidentiality measures described above apply at all times and your data will be properly protected. They will not retain your data for longer than permitted under the applicable statutory retention periods.

Reviews

We do not collect reviews on our website. However, our website does contain a link to Google Reviews.

Shipping and logistics

When you place an order with us, it is our responsibility to ensure that your order is delivered to you. We deliver the goods using transport arrangements with a predetermined pick-up date and pick-up location. Your data is not shared with persons at the pick-up location.

Data retention

We will retain your data for as long as necessary to process our agreement and subsequently in accordance with the statutory retention periods applicable to our records.

If you apply for a position with us, we will retain your personal data for as long as necessary for the recruitment procedure.

If the recruitment procedure does not result in an employment relationship, we will delete your data or ask for your consent to retain it for a longer period.

Data security

We use appropriate security procedures to protect the data we process, including measures designed to prevent unauthorised persons from gaining unintended access to this data. We therefore use an SSL security certificate.

Social Media Buttons

We do not have social media buttons on our website.

Cookies

We use cookies. Please refer to our separate cookie notification and cookie policy for more information.

Links to other websites

Our website contains links to other websites. We are not responsible for the privacy policies of websites that are not under our control. In such cases, we recommend consulting the privacy policy of the relevant website.

Notification of personal data breaches

In the event of a personal data breach affecting our website, we will immediately report this to our web design company. A personal data breach is a breach of the security of personal data. Our web design company will subsequently report the breach to the Dutch Data Protection Authority within the applicable statutory period where required. All affected individuals will also be informed of the personal data breach, where applicable, and the risks resulting from the breach will be assessed as quickly as possible.

If a personal data breach occurs through other means, we will handle it with the same level of care as described above.

Right of access, rectification, erasure and objection

You may ask us to provide access to the personal data we have stored about you. You may also request that we amend, supplement or delete this data.

You can do this by contacting us at info@knallertmarket.dk.

After receiving your request, we will assess it in accordance with the applicable legal requirements before deleting the relevant data.

You may object to the processing of your data or withdraw your consent to the processing of your data. We will assess your objection or withdrawal and determine whether this affects the purposes for which the data is processed.

If you have a complaint about the processing of your personal data, you can submit your complaint to the Dutch Data Protection Authority via autoriteitpersoonsgegevens.nl.

Automated decision-making

In some cases, we use automated decision-making in connection with assessing the creditworthiness of our customers.

However, this process is not entirely automated. We decide whether a creditworthiness assessment will be carried out before work is performed. If the outcome of this assessment is negative, we may choose to terminate the agreement.

Cooperation with criminal investigations

In exceptional circumstances, we may be legally required to provide data at the request of government authorities. In such cases, we may be required to disclose the requested data, but we will object to such disclosure to the extent permitted by law.

Changes

We reserve the right to amend this privacy policy, for example as a result of new legal developments or changes to our online services.

The most recent version of this privacy policy can be found in the footer of our website: www.knallertmarket.dk.